CLIENT’S STORIES

“It has a lot of pre-made reports that are ready for you to use and when we're on the go all the time, people are asking us for a lot of data. It's right there at your fingertips”

“It does save time, because a lot of the forms, treatment plans, weekly progress notes, you're able to load previous. So it gives you the ability to see what was done last week and document based on that”

“Zoobook is very, very good at responding to all of our concerns and needs. Once we worked out all the little bugs and all the errors that we were having, they were very patient with us.”

“there's a lot of different features that you can adjust for whatever you need whether that be, personalized, chart review or, you know making sure that the assessment doesn't have duplicate words. So this is very individualized. There's a lof of different settings that work perfect for whatever your organizational needs are.”

“Zoobook tech support and customer service is excellent, Zoobook is constantly in touch, asking if there are things, they immediately respond to any requests or needs for addressing issues that come up. Communication is very good and I would say that we're very happy with the way that Zoobook has addressed any issues that came up at any time.”

“It has assisted with just keeping things in order and especially during audits in regards to progress notes, and psychiatric evaluations. So it's basically organized our program. Time savings improved efficiency, naturaly yes!. It is basically increased the speed of which the claims are processed.”

“When zoobook does and the clearinghouse does, they make sure all the documentation is completed or claims information is done correctly before they actually will submit the claim over for payment. So in return, it really eliminates most denial and eliminates me having to kind of do the claim over again or more importantly not get paid for the claims that we submit”